WACUHO has an open door policy and suggests that members and officers share their questions, concerns, suggestions or complaints with someone who can address them in a proper and timely manner. In most cases, the Executive Committee Member appointed as the Liaison to the Committee is in the best position to address an area of concern. However, members are welcome to speak with any officer of the Executive Committee with whom they are comfortable. It is the responsibility of all officers to report ethics violations or suspected issues of fraudulent or dishonest behavior and to pass on any reports they receive.
WACUHO’s President serves as the Compliance Officer and is responsible for investigating and resolving all reported complaints and, at his/her discretion, shall advise the Executive Committee. The President will notify the sender and acknowledge receipt of all reported complaints. All reports will be promptly investigated and appropriate action will be taken if any.
In the case of a situation involving the President, the President-Elect will serve in the role of the Compliance Officer. Complaints filed must be in good faith and have reasonable grounds. Any allegations that cannot be substantiated and which prove to be malicious or knowingly false will be viewed as a serious offense which could result in but is not limited to potential removal from office or other sanctioning by the Association. WACUHO shall strive to see that no individual who files a complaint in good faith shall suffer harassment or retaliation.
A member of WACUHO who retaliates against someone who has filed a complaint in good faith is subject to discipline up to and including removal from elected, volunteer, or appointed position, and/or loss of membership privileges.